Security Assistant Manager

The Assistant Security Manager will help develop and maintain a pro-active loss prevention program designed to ensure a safe and secure environment for hotel guests and employees. Under the Security Manager/Director, plans, directs and coordinates activities relating to the protection, safeguarding and security of company assets, employees, invitees and others; ensures that established goals and objectives are accomplished with prescribed priorities. Help to design, implements and monitor security policies, procedures and programs; complies with federal, state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned.

Job Duties & Functions

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain high standards of personal appearance and grooming.
• Interview, select, review, and counsel security officers to maintain order throughout the hotel.
• Assign duties and assist with scheduling staff, balancing needs of hotel and productivity standards.
• Watch for suspicious persons entering, exiting, or loitering around building.
• Conduct walk through observations of entire hotel.
• Ensure compliance with OSHA standards and preventative measures. •
• Investigate accidents, thefts, property loss, and unlawful activities. •
• Track departmental safety records and document medically treated and non-treated injuries.
• Coordinate and monitor for efficiency safety and security related programs for overall hotel, including lost and found process, auditing of issuance of hotel keys, chemical, Fire Preparedness training, Manager on Duty schedules, evacuation drills, etc.
• Assists guest with problems with hotel services
• Responsible for maintaining thorough knowledge of the law and local police ordinances.
• Keep training manuals, such as Safety, Bomb Threat and Emergency, up to date.
• Develops preventative security programs; including the supervision of security personnel
• Performs audits of security related performance and conducts physical surveys of premise security, including security equipment condition
• Assists in preparation of emergency management and contingency planning .
• Use proper two-way radio etiquette at all times when communicating with other employees.
• Other projects/duties as assigned by leadership. 

Education & Experience

• Leadership experience in a hotel or a related field preferred.
• Principles and practices of security management, including business management practices: personnel, administrative security preventative, investigatory practices, and related legal responsibilities .
• Knowledge of city laws and ordinances.
• Certificate of Completion in Safety and Security Training (must comply with State requirements).
• CPR, First Aid and Heimlich maneuver certified preferred.
• Ability to work a flexible schedule.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well and maintain composure in stressful, high pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.